INTRODUCTION
Many IT departments are struggling
to deliver the complete set of services that their enterprise is demanding.
In the event that time, money or skills are in short supply, the selective
utilisation of a managed service enables the IT department to fulfil the demands
placed upon it by the enterprise. When managed properly, the use of such services
can yield a high value return in the form of a cost effective, reliable service
that keeps abreast of evolving technology required by the enterprise.
MASS has built its success on providing end-to-end, fully integrated
Managed Services to corporate and government clients. With more than
23 successful years in the UK IT industry, MASS understands the strategic importance
of a reliable IT infrastructure. Our clients range from enterprises with thousands
of desktops and over hundreds of servers, to smaller companies, with
less than 100 desktops and small numbers of servers.
 MASS specializes in the delivery of Managed services within niche domains.
These domains are characterized by the mix of client requirements that typically
include:
Mission Critical Environments
Secure Environments
Maintenance and Development of Application Sets
The mix of services delivered may be from the following to deliver
a fully tailored solution that best meets the clients requirements:
MASS’s value proposition is encapsulated in the following:
| Experience: |
20 years of successful delivery of end-end IT solutions |
| Skills: |
we deliver solutions and services from desktop to mainframe |
| Tools: |
ITIL derived processes and procedures, COTS and in- house developed
applications |
| Infrastructure: |
national service capability |
| Cost Effective: |
we have a track record of saving cost whilst maintaining service |
| Flexible: |
we flex our service provision with your changing requirements |
| Reliable & responsive: |
continuous delivery of quality service |
| Financially stable: |
continual organic growth |
We care:
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because we share your success
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 MASS specialises in providing organisations with a comprehensive
range of managed, end-to-end ICT services and solutions in support of
their business.
The traditional approach of organisations wanting to own, operate, manage
and support their own ICT infrastructure is rapidly being replaced with
arrangements for tactical and strategic sourcing of fully managed ICT services
from specialist organisations who have the people, processes and tools to
deliver responsive, dependable and cost effective solutions.
 MASS’s portfolio of Managed Service products and solutions are all
performance guaranteed. Your investment is protected through complete accountability
to contracted levels of service and other performance metrics. We report
regularly on our performance and constantly measure ourselves against our
service commitments.
We reduce your Total Cost of Ownership (TCO) for ICT services by leveraging
off our existing management, service and support infrastructure. TCO is
further reduced through delivery of guaranteed levels of uptime, system
availability and system performance.
Download Flyers (PDF Format)
Case Study
UKSF - MASS Secure Establishment Managed Services
Products
SONIC - 'Top Secret Codeword’ Distributed Shared Working
Environment
Domain Guard – ‘Secret’ Distributed Shared Working Environment
with Guarded Domains
For more information or any queries about Managed
IT Services please contact:
Keith Surrell
systems@mass.co.uk
Phone +44 (0)1480 222600
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