We’ve delivered a lessons support service for over 20 years to UK MOD.
What We Do
Bespoke Lessons Learned Service
We understand the value of learning lessons. For twenty years we’ve provided a leading lessons support service to UK MOD, bringing better insights and more transparent processes.
Our experienced Lessons Support team works with your team to capture and analyse lessons in real-time, allowing your team to focus where it’s needed most.
Overview
Training Drawing On Our History With UK Defence
We offer a unique, fully scalable and tailored lessons package based on your needs, which provides:
- A capability that ensures lessons are not just identified but are acted upon, bringing future improvement and a positive impact on costs and resources.
- The ability to collect, capture, manage and facilitate the resolution of relevant observations and lessons identified, to highlight ‘best practice’ and to resolve process issues to prevent future recurrence.
- Accountability and reputational risk mitigation.
- Development of agreed metrics to monitor performance.
Bespoke Lessons Team Training
Our experts will take your teams through best-practice lessons process, drawing on extensive UK military and industry experience.
The two-day training will cover the capture of incidents, their triage and analysis using the Observation, Discussion, Conclusion, Recommendation (ODCR) process. Your teams will become more confident and able to follow a best practice lessons approach.
Why use our Lessons Support Service
Experienced team
Accountability and Risk Mitigation
Have a clear and auditable process for learning – and acting upon – lessons learned.
Continuous Improvement
Ensure you’re preparing for the future by building a culture of continuous improvement.
Better Decision Making
A professional lessons service helps you make better decisions in the future by learning from the past.
Services
Intelligent & Secure
Digital Services
With our heritage in defence, we offer robust solutions to sectors where security expertise is essential.
EW and CEMA Software Services
EW and CEMA Software Services
Trusted by the UK Ministry of Defence, our Electronic Warfare solutions provide critical platform protection. They also enable and accelerate operational advantage and independence across the Land, Air and Maritime domains.
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Cyber Security and Data Services
Cyber Security and Data Services
Information assurance and secure ICT networks are fundamental to effective operations. Our highly effective solutions protect your data against cyber threats.
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Software Development
Software Development
Advance your EW capabilities with MASS' intelligent data solution, that enables your organisation to harness the true value of its data.
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Exercise Delivery
Exercise Delivery
For over 20 years MASS’ comprehensive training exercise support service has been trusted by UK and international military headquarters to prepare for operational and strategic level planning.
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IT Services
IT Services
From a simple security audit of your systems to full life-cycle management, our services are tailored to your needs and we’re just as happy integrating into your existing teams as we are managing the service for you.
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Lessons Support Service
Lessons Support Service
Our experienced Lessons Support team works alongside your team to capture and analyse lessons in real-time, allowing you and your team to focus where it’s needed most.
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Take the next step and turn your data into operational advantage
View our full suite of services by downloading our brochure or talk to one of our experts today.
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